Remember my email about phones the other day?

The one where I said the phone is the devil and it doesn’t jibe very well with my introverted ways?

Well, let’s rap about that for a sec.

One HUGE myth is introverts are bad at sales.

Maybe it’s because we don’t seek out attention. Tend to be men and women of few words. Or sometimes shun human contact. (For example, when walking on the beach with my dog, I will walk a half mile out of the way just to avoid an oncoming pedestrian… get outta here!)

So I see why people think we suck at selling.

Many times we DO come off as arrogant.

Aloof.

And maybe even downright rude!

But you know what?

I have noticed over the years that many of the best sales people (and marketers) are complete, unrepentant introverts who sell circles around their extroverted competition.

And it makes sense if you think about it.

For one thing, selling is NOT about who talks the most.

Frankly, talking is the WORST thing you can do.

Instead, we’re great listeners.

And in the game of selling, the best listener wipes the floor with the best talker. If you don’t believe me, then study the truly great persuaders and see how they worked their magic.

I’m talking about guys like Fred Herman.

Jim Camp (the world’s toughest negotiator).

Or, in direct marketing, Eugene Schwartz (who said listening was one of the big secrets of his copywriting success).

So anyway, just something to think about.

Yes, we introverts are a minority.

About 25% of the population, I think.

But as a wise man once said, we’re a minority in the regular population… but a majority in the GIFTED population.

But hey, at least we’re not arrogant, right?

Word up.

Ben Settle

P.S. You can learn more about how history’s most persuasive men and women sold (hint: they usually shut the [bleep!] up) over at:

OK, so I’m not much of a traffic guy.

Sure, I do fine and dandy with conversion.

But traffic?

Not so much.

It’s just never been my bag, I guess.

In fact, traffic has always been my “achilles heel.”

My kryptonite, if you will.

So recently, I asked my mastermind pals (Ray Edwards, Daniel Levis, Ryan Healy and John Anghelache) what they’re doing for traffic. And just for kicks, we decided to turn what was originally intended to be a private mastermind call about traffic into a recording called:

“Traffic Knights
Of The Roundtable”

It covers well over a dozen highly effective ways to get traffic.

Most are extremely simple to implement.

Some are a bit more advanced.

And one of them is even kinda “hair-raising” that can potentially bring thousands of new visitors and opt-ins to your site in a single weekend (pretty much anyone can do it, too — but it’s definitely NOT for the timid or “thin skinned”…)

Anyway, it’s about 52 minutes long.

And it’s designed for both Internet newbies and veterans alike.

Now, there are two ways you can download it:

1. You can grab it for $27 (by instant digital download) at:

Or…

2. You can join “The Crypto Marketing Newsletter” and it’s an unadvertised bonuse that comes with your subscription:

(NOTE: If you’re already a subscriber, you get it free — it’s on the page with the bonuses you got when you subscribed where it says “Unadvertised Bonuses”)

Anywhere, that’s it for today.

Something different mañana…

Ben Settle

The Phone Jerk

Oh how I loathe the phone.

Maybe it’s my introverted personality. Or my awareness level of how much time gets wasted on the horn. Or that it kinda drains the energy out of me (on the rare occasions where I agree to do hour phone consults, I sometimes get bad headaches and drop off into a deep, comalike sleep afterwards).

There’s nothing I’d rather NOT do than sit on the phone.

There are exceptions to this, of course.

Like if I’m interviewing someone, or someone is interviewing me.

That’s usually pretty fun.

But generally, phones suck.

I want nothing to do with them.

And to paraphrase the great Weird Al Yankovic, I’d rather jump naked on a huge pile of thumbtacks than spend one more minute on the phone!

Anyway, why should you care?

Probably, you shouldn’t care.

Unless, of course, you’re one of these strangers who I have never met before, who likes leaving voice mails with no details about who they are or what they want (instead of emailing the details of their request like a normal introvert would).

I’m talking about voice mails like:

“Hey Ben, my name is so-and-so, give me a call back…”

No context.

No “reason why.”

Right.

I don’t want sound like a jerk, but that just ain’t happening.

Not know-how.

Not no-way.

It’s not just because of the reasons I cited above about my hatred of the phone, either. The other (more important) reason is because TIME is the one commodity I guard most aggressively. Heck, I barely have time to call my parents each week, much less a goo-roo fanboy looking to do a JV or for free advice. And I’d get nothing done if I called back everyone who asks to “chat just for a few minutes.”

And you know what?

I HIGHLY suggest you do the same.

Guard your time like a dragon hoarding treasure.

Be stingy with it.

Cling to it.

Breathe fire on anyone who would take it from you.

And never, ever give it away lightly.

Ben Settle

P.S. For another lesson about time vampires (and how to make sure they never sink their sharp fangs into your soft neck) check out this email at:

Today’s email doesn’t apply to everyone.

In fact, most people can safely delete it.

It’s for the “uninitiated” only.

And it is basically an unorthodox “FAQ” for the influx of newer subscribers I’ve gotten over the past few months, answering common questions I’ve already addressed in the past. Like, for example, why I don’t sell eBooks, which copywriting products I recommend, my opinion of NLP, do I ever have sales, which marketing gurus do I trust (and which ones do I avoid), and so on, and so forth.

So there’s no real “tip” today.

Just links to prior emails that are now on my blog.

And a way we go…

Anyway, that’s all for now.

Have a GREAT weekend, my friend.

Ben Settle

Uh-oh…

Methinks my dog is getting a bit “portly.”

We’re not fabulously wealthy here at Casa de Settle, but we do well enough to buy the best dog food (thank God) so we can keep her healthy (and, unfortunately, a tad plumper than she should be) for many years to come.

But it wasn’t always that way.

There was a time when we could barely afford to eat at all!

And if we’d had our dog at the time, she probably would have been raised on the crap food found in grocery stores (which is mostly the equivalent of fast food).

Things were pretty dark back then.

I had no natural copywriting or marketing talent.

And I couldn’t sell my way out of a paper bag.

So the only thing I could think to do was something one of my high school coaches drilled into my head: “outwork the other guy.” And so I did. When I got a book or course, I tore through it 5, 10, 15 times.

I’d write other successful ads out long ad while at my job.

And EVERY car trip had marketing training playing.

Did it pay off?

I dare say it did.

I’m nowhere NEAR to my ultimate goals. But I’m dang glad I took my licks back then, and got into the habit of outworking everyone I compete against, and being more meticulous than they are.

For example:

  • Going through books, courses and training 15+ times (I’m on my 22nd time through Gary Bencivenga’s course right now)
  • Researching products I sell for weeks on end
  • Refining my ads by reading them out loud 10 times
  • Knowing products I sell better than even the authors do

And so on, and so forth.

It pays to be meticulous like this.

Luckily, it takes no particular brains or talent, just the desire to succeed and the faith to know it works.

Very simple, my friend.

Maybe not easy.

But definitely simple.

Ben Settle

P.S. Another thing I’m super meticulous about is writing bullets in my ads. The more bullets I fire off, the higher the response. I’ll show you all my best bullet writing tricks in the next Crypto Marketing Newsletter which goes to print Monday.

Here’s where to subscribe:

It’s funny how life works sometimes.

Back in college around 1995-1996 I was an avid subscriber to Men’s Fitness, Men’s Health and other similar magazines.

And I got a LOT of cool direct mail.

A couple promotions were especially good.

So good that, not only did I buy the products they were selling… but I ended up KEEPING the ads — including dragging them with me the 7 or 8 times I moved after graduating college.

(Incidentally, I later found they were Gary Bencivenga ads.)

Question is… what made me want to KEEP them?

Even after I bought the products they sold?

The answer?

The bullets on the covers.

Oh yeah!

Those bullets were absolutely irresistable.

I just HAD to keep them because whenever I looked at the covers of those ads (they were technically “bookalogues”), I’d see these teasers and think, “I may want to look that up some day…”

They were that masterfully written.

And it’s a perfect example of how taking your time and writing truly irresistible bullets (and not rushing through them) can add YEARS to your ad’s life.

Even if they don’t buy now… maybe they will later?

Hey, it only takes one bullet to close the deal.

So anyway, the message is clear:

Nobody spends enough time on their bullets.

And if you want to become a human bullet machine, then head ye over to “The Crypto Marketing Newsletter”:

The next issue is soup to nuts about bullets.

Including a few “sneaky” things few people know about.

But it goes out next week.

So grab it while the grabbin’s good…

Ben Settle

Did I tell you about my latest project?

It’s a book.

Specifically, a book for Christian entrepreneurs I’ll be giving away free as a PDF, or if you want to read a hard copy, it’ll be on amazon.

But here’s the rub:

I’m NOT the one “writing” it.

Instead, I’m interviewing various people I respect on the subject and turning the transcripts into the book.

So they’re doing the real “work.”

And I’m just holding the clipboard

Anyway, one of the people I interviewed is my friend Greg Perry (he’s got a few awesome info-products selling cheap on his eBay page at www.BidMentor.com), and we were rapping about customer service and how just doing THAT part right beefs up sales.

His example was “Chick-Fil-A.”

A fast food joint here in the US.

One night it was pouring rain, and a Mom with 3 young kids ordered at the drive-thru after the dining area closed (just the drive-thru was open). And when she paid, she asked if they could eat inside, instead of in the car?

Let’s face it.

Most places probably would have scoffed.

Or maybe even laughed at her.

But as Greg said:

“Not only did they say yes, but when the Mom got parked, she looked up and THREE Chick-Fil-A employees were next to her car with UMBRELLAS to escort her and her kids inside through the pouring rain. And when they got inside (completely dry) the table was already set up with plates, utensils, napkins, drinks, and straws!”

Holy shnikes!

Now THAT’S customer service!

And is there ANY doubt that family, and their friends, neighbors, co-workers, little-league coaches and everyone else they know… did not hear about this story and be instantly SOLD on Chick-Fil-A?

Price almost doesn’t matter at that point.

And even food quality is secondary.

Fact is, customer service is a bad joke today, and most businesses treat their customers like a “herd” of cattle, instead of people to be served.

And that’s GOOD news for us.

Why?

Because now it’s all about R-E-S-P-E-C-T.

It makes you instantly stick out.

And if you give it, you almost can’t lose.

Ben Settle

I just found the coolest FaceBook fan page.

Frankly, if I could only “like” one fan page, this’d be IT.

What page do I speaketh of?

Kramerica Industries’ fan page, baby.

Kramerica Industries was a “business” (er, sort of) created by Cosmo Kramer in the show “Seinfeld.” Some of his business ideas were actually pretty good (like the pizza place where customers make their own pie and the bottle that squirts both ketchup and mustard)… and others were a disaster (like the giant rubber bladder system for oil tankers…)

Anyway, very cool fan page.

And kinda inspiring, too.

Because no matter how nutzo Kramer’s ideas seemed… you had to admire his scrappy entrepreneurial spirit as he sallied forth and tested them anyway.

Too bad we don’t see this online more.

Especially when it’s so easy to test.

For example:

I’ve seen truly “hideous” ideas kick bootay online — like not using testimonials, guarantees or even a headline. Marketers look at those things and cringe. It’s sorta like another Seinfeld episode where Jerry’s girlfriend paints Kramer’s portrait, and two snooty art buyers look at the painting in both disgust and awe: “He is a loathsome, offensive brute — yet I can’t look away…”

That’s EXACTLY how it is, too.

But you gotta test those “loathsome” ideas.

Even if they offend your pre-conceived views.

And even if they make no sense.

Hey, Kramer would.

And if it’s good enough for him…

Ben Settle

P.S. As customers of my Street-Smart Email course know, Seinfeld is one of my “secret weapons.” To learn how to use the show to beef up ye olde profits, simply hop on the notification list for when I re-release it at:

Here’s a testimonial for it that rolled in yesterday:

Hi Ben,

This email course is incredibly valuable.

I can’t think of another info product I’ve purchased in the last 3 years which comes close. The last time I got this much value out of a course was Glenn Livingston’s $1,200 “How to Double Your Business”.

Thanks so much for the knowledge.

I’ve listened to the cd’s twice and read the transcript once. Each time I get something new. My sales have never been higher, and I’ve been getting a lot of positive feedback from members as well.

Thanks Ben – this is fun, and profitable!

– Travis Giggy

I Smell An Ad Whoopin’

Everyone wants the “big secret” to marketing.

One person will say it’s video.

Another mastering Google.

Yet another will say copywriting… or content… or salesmanship… or podcasting… or social media… or email… or blogs… or… whatever the new fad of the week is.

Well, here’s the real secret:

There IS no secret.

Actually, I take that back.

There is a secret… but it’s only a secret to people always looking for secrets, because to the rest of us it’s not a secret, but is often packaged up as a secret in the secret goo-roo courses since so few people understand it, and thus it still seems like a secret.

So anyway, here’s the secret of all secrets:

The message to market match.

That’s it.

Match the right message to the right prospect (and at the right time) and you will win this crazy game we call marketing.

And it won’t matter what “media” use, either.

Or how killer your ad is.

Or how much you know about technology.

In fact, imagine this:

There are two marketers slugging it out in the market. One has all the high technology, video, connections, JV partners, money to spend on advertising, the whole sha-bang… but his message is about as appealing as a dead carp to his market. And the other has the message to market match down PAT… but his tools are just a notebook and a ballpoint pen (and maybe a library with Internet access).

Who do you think would win?

And who would you bet your green stuff on?

It’s really no contest, is it?

The message to market guy would hand a severe whoopin’ to the fancy pants guy every time.

Anyway, the point is marketing is not magic.

It’s not “voodoo”, either.

Heck, it ain’t even a card trick.

It’s just solid fundamentals.

He (or she) with the best fundamentals wins.

Ben Settle

P.S. When you subscribe to The Crypto Marketing Newsletter the free bonuses (you get immediately upon subscribing) immerse you in pretty much all the fundamentals of online marketing — copywriting, PPC marketing, affiliate marketing, article marketing, audio marketing, local marketing, email marketing, blogging, setting up joint ventures… the whole canine ka-boodle.

We’re talking solid fundamentals.

And they’re yours for the taking at:

Bam! Bam! Bam!

That’s the sound of your ad killing your competitor’s ad.

Well, that is, if you know how to use bullets.

Sadly, most people don’t (even if they think they do). And, in many cases, do more HARM than good to their sales when using bullets in their ads

Like, for example…

    1. Making them all start with “how to” (zero variety)

    2. Overpowering the reader with only straight benefit bullets — with no tease, mystery or romance

    3. Being TOO clever (and thus, too confusing)

    4. No strategy in placing them (every single one of my bullets is where it’s at for a reason, are yours?)

    5. Not writing enough bullets

    6. Not being aware of the aesthetics of a good bullet (don’t worry, I’m not getting artsy-fartsy on you here, but there’s something to be said for spacing bullets so they enhance the ones around it)

    7. No curiosity factor

    8. Too boring (no fun or adventure reading them)

Anyway, here’s the sad truth:

Most ads shoot blanks, not bullets.

And that’s why, if you did nothing but avoid the amateur mistakes above in YOUR bullets, I’d bet someone else’s money you’d find a nice little boost in ye olde profits.

Oh, and don’t forget…

The next Crypto Marketing Newsletter is ALL about bullets — including many ways I’ve never revealed before. (Not even in my copywriting book.)

You can still subscribe in time at:

Ben Settle

BEN SETTLE

Publishes ridiculously high-priced books & newsletters about online marketing, writes twisted horror novels & screenplays, and trades options & invests in companies he thinks are cool – like BerserkerMail, Low Stress Trading, and The Oregon Eagle newspaper.

Yours FREE:

World Leader In

Email Copywriting Education

Gives Away His Best Tips

For How To Potentially

Double, Triple,

Even Quadruple

Your Sales Online

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WHAT OTHERS ARE SAYING

Even when you’re simply just selling stuff, your emails are, in effect, brilliant content for marketers who want to see how to make sales copy incapable of being ignored by their core market. You are a master of this rare skill, Ben, and I tip my hat in respect.

Gary Bencivenga

(Universally acknowledged as the world’s greatest living copywriter)

www.MarketingBullets.com

I confess that I have only begun watching Ben closely and corresponding with him fairly recently, my mistake. At this point, it is, bluntly, very rare to discover somebody I find intelligent, informed, interesting and inspiring, and that is how I would describe Ben Settle.

Dan S. Kennedy

Author, ’No BS’ book series

Ben is one of the sharpest marketing minds on the planet, and he runs his membership “Email Players” better than just about any other I’ve seen. I highly recommend it.

Perry Marshall

Author of 8 books whose Google book laid the foundations for the $100 billion Pay Per Click industry, whose prestigious 80/20 work has been used by NASA’s Jet Propulsion Labs, and whose historic reinvention of the Pareto Principle is published in Harvard Business Review.

www.PerryMarshall.com

I think Ben is the light heavyweight champion of email copywriting. I ass-lo think we’d make Mayweather money in a unification title bout!

Matt Furey

www.MattFurey.com

Zen Master Of The Internet®

President of The Psycho-Cybernetics Foundation

Just want you to know I get great advice and at least one chuckle… or a slap on the forehead “duh”… every time I read your emails!

Carline Anglade-Cole

AWAI’s Copywriter of the Year Award winner and A-list copywriter who has written for Oprah and continually writes control packages for the world’s most prestigious (and competitive) alternative health direct marketing companies

www.CarlineCole.com

I’ve been reading your stuff for about a month. I love it. You are saying, in very arresting ways, things I’ve been trying to teach marketers and copywriters for 30 years. Keep up the good work!

Mark Ford

aka Michael Masterson

Cofounder of AWAI

www.AwaiOnline.com

The business is so big now. Prob 4x the revenue since when we first met… and had you in! Claim credit, as it did correlate!

Joseph Schriefer

(Copy Chief at Agora Financial)

www.AgoraFinancial.com

I wake up to READ YOUR WORDS. I learn from you and study exactly how you combine words + feelings together. Like no other. YOU go DEEP and HARD.”

Lori Haller

(“A-List” designer who has worked on control sales letters and other projects for Oprah Winfrey, Gary Bencivenga, Clayton Makepeace, Jim Rutz, and more.

www.ShadowOakStudio.com

I love your emails. Your e-mail style is stunningly effective.

Bob Bly

The man McGrawHill calls

America’s top copywriter

and bestselling author of over 75 books

www.Bly.com

Ben might be a freaking genius. Just one insight he shared at the last Oceans 4 mastermind I can guarantee you will end up netting me at least an extra $100k in the next year.

Daegan Smith

www.Maximum-Leverage.com

Ben Settle is a great contemporary source of copywriting wisdom. I’ve been a big admirer of Ben’s writing for a long time, and he’s the only copywriter I’ve ever hired and been satisfied with

Ken McCarthy

One of the “founding fathers”

of Internet marketing

www.KenMcCarthy.com

I start my day with reading from the Holy Bible and Ben Settle’s email, not necessarily in that order.

Richard Armstrong

A List direct mail copywriter

whose clients have included

Rodale, Boardroom, Reader’s Digest,

Men’s Health, Newsweek,

Prevention Health Magazine, the ASCPA

and, even, The Limbaugh Letter.

www.FreeSampleBook.com

Of all the people I follow there’s so much stuff that comes into my inbox from various copywriters and direct marketers and creatives, your stuff is about as good as it gets.

Brian Kurtz

Former Executive VP of Boardroom Inc. Named Marketer of the Year by Target Marketing magazine

www.BrianKurtz.me

The f’in’ hottest email copywriter on the web now.

David Garfinkel

The World’s Greatest Copywriting Coach

www.FastEffectiveCopy.com

Ben Settle is my email marketing mentor.

Tom Woods

Senior fellow of the Mises Institute, New York Times Bestselling Author, Prominent libertarian historian & author, and host of one of the longest running and most popular libertarian podcasts on the planet

www.TomWoods.com

I’ve read your stuff and you have some of the best hooks. You really know how to work the hook and the angles.

Brian Clark

www.CopyBlogger.com

Ben writes some of the most compelling subject lines I’ve ever seen, and implements a very unique style in his blog. Honestly, I can’t help but look when I get an email, or see a new post from him in my Google Reader.

Dr. Glenn Livingston

www.GlennLivingston.com

There are very, very few copywriters whose copy I not only read but save so I can study it… and Ben is on that short list. In fact, he’s so good… he kinda pisses me off. But don’t tell him I said that. 😉

Ray Edwards

Direct Response Copywriter

www.RayEdwards.com

You’re damn brilliant, dude…I really DO admire your work, my friend!

Brian Keith Voiles

A-list copywriter who has written winning ads for prestigious clients such as Jay Abraham, Ted Nicholas, Dr. Stephen R. Covey, Robert Allen, and Gary Halbert.

www.AdvertisingMagicCopywriting.com

We finally got to meet in person and you delivered a killer talk. Your emails are one of the very few I read and study. And your laid back style.. is just perfect!

Ryan Lee

Best-selling Author

“Entrepreneur” Magazine columnist

www.RyanLee.com

There’s been a recent flood of copy writing “gurus” lately and I only trust ONE! And that’s @BenSettle

Bryan Sharpe

AKA Hotep Jesus

www.BooksByBryan.com

www.HotepNation.com

I’m so busy but there’s some guys like Ben Settle w/incredible daily emails that I always read.

Russell Brunson

World class Internet marketer, author, and speaker

www.RussellBrunson.com

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