Back when I moved to the coast, I got this cool wall plaque:

“This Is A SWELL Ship For The Skipper
But A HELL Ship For The Crew”

Oh how I love this plaque!

Eventually, I MIGHT even have it engraved on a piece of drift wood, tied by rope to a ship’s steering wheel held in the bony fingers of a full sized skeleton wearing a pirate eye patch and hat —

Booyah!

Anyway, why am I telling you this?

Because lately I’ve been thinking a lot about pirates.

Specifically, the ONLINE pirates (what I call “keyboard pirates”).

Like, for example, these hidden continuity hustlers. Or the scum bags who steal peoples’ identities. Or the sociopaths (according to Ken McCarthy, who researches these things, sociopaths ABOUND online) who’ll steal your life savings as easily and “routinely” as if they were ordering a burger at McDonalds.

Anyway, these jerks are working overtime nowadays.

Especially with this tanking economy.

And you know what?

One of the best ways to prevent yourself from being scammed by these criminals is to “arm” yourself with the basics of sales and marketing.

Why do I say this?

Because I can’t tell you how many times in just the past 7 years knowing the simple art (and science) of selling has saved me beaucoup money, time and even peace of mind.

Like, for example, the last time I bought a car.

Or when dealing with ice-cold, “unrelenting” bureaucrats.

Or last year when some cult-like group tried to “work” me into their fold using all the typical (lame) persuasion tricks I saw coming a mile away.

Anyway, here’s the point:

If you have something to steal, the pirates WILL find you.

It’s just a matter of time, mi amigo.

Only question is, will you be ready to take ’em on?

Or will you walk the plank?

Ben Settle

P.S. For 101 ways to sell easily, ethically and without acting like a scum-sucking pirate, check out my upcoming Crackerjack Selling CD Club:

Yesterday’s email to newbies sure rattled some cages!

And the part that made the most noise was when I said:

“Don’t swipe big launch sales letters.”

What did I mean by this, exactly?

Well, I’m not saying ALL launch letters suck. Some are incredibly good and thoroughly tested. But, you gotta be careful with which ones you choose to study, too.

And here are a few reasons why:

1. They Are Sometimes Altered

I personally know at least two top copywriters who slaved away on a big launch sales letter only to see their copy butchered by the client to the point where you had to wonder if a wee kindergardener wrote the dang thing.

2. Some Are (Literally) “Slapped” Together Last Minute

In fact, not long ago, an extremely savvy marketer (a “household name”) even admitted he only spent 3 hours on his big launch sales letter.

The copy was a mere afterthought.

3. Some Work In SPITE Of The Copy

Many launches are brilliantly marketed to the point where people don’t even READ the sales letters. Customers are buying due to brilliant marketing, launch strategy, pre-selling, JV partners and other factors besides copywriting.

Frankly, they’d probably get away with just an “order here” link.

So anyway, I’m not “poo-pooing” ALL launch letters.

Just be careful what you study.

Ben Settle

P.S. Want another reason to “look before you swipe”?

This is from “A List” copywriter Doug D’Anna’s “Copywriting Grab Bag” interview (on pages 255-256):

“You mentioned a swipe file. You had asked me earlier what people do wrong. When I first started out I had a swipe file too. You know what the first thing I discovered was when I realized who Gary Bencivenga was and the game I was in? I threw everybody else’s piece away.

“Why would I do that?

“Because I might have been thinking that I was swiping something that was good or using a model that was a winner when it wasn’t.

“That was the first thing.

“You need to have control pieces in your swipe file. But, you’ve got to remember that control piece worked for that piece at that time in that market in that environment.

“So it’s really more of a case study to look at.”

Today’s email is for raw, “wriggling” newbies.

The ones who are brand spanking new to marketing and don’t have a lot of time, resources or patience to deal with nonsense and fluff.

If that’s you, then following is a list of ideas to consider.

This list is by no means exhaustive.

And there ARE exceptions to everything.

But this is something lots of people have requested lately.

OK, enough dilly-dally.

As the Joker would say… “And here. we. GO —

  • Never assume others’ test results will apply to YOUR marketing.

  • If someone’s ads are full of empty hype and contain no substance, you can (usually) bank on their PRODUCT being the same.

  • Just because someone’s a celebrity doesn’t mean they’re an expert.

  • Don’t swipe “big launch” sales letters.

  • Consume a good “how to” product at least 10x’s before buying the next one.

  • Resist complaining about people sending you sales pitches. (Either unsubscribe or, do what I do and actually READ ’em)

  • When in doubt, do the OPPOSITE of what the “crowd” is doing.

  • If it sounds too good to be true, it is.

  • Take lists like this one with a grain of salt. (Bet ya didn’t see this one coming, did you? Believe it or not, some people will do stuff like what I’m doing here to prove how “good” they are, while secretly plotting to fleece you.)

Messed up world, ain’t it?

Anyway, those are just some ideas to consider.

I hope you found them helpful.

Ben Settle

No email tip today.

Instead, I got something a whole lot better.

Check out these apples:

Last Friday I was on Internet radio yapping about how to write emails and sales letters. We also talked about how to tell stories, the single most powerful emotion you can target in your ads and emails (and no, it has NOTHING to do with the “usual suspect” emotions the goo-roos talk about) and how to write email subject lines that stick in peoples’ “psychology.”

Anyway, pretty interesting stuff.

And it’s all yours for the taking at:

Ben Settle

P.S. If you want more copywriting and email tips, check out my Copywriting Grab Bag book at:

“The customer is always right!”

I don’t know about you…

But the above drivel gets my vote for the business world’s dumbest quote.

Why?

Because, in most cases, customers are dead wrong.

And unless you realize this “quirk” of human nature, you’re not only leaving a pile of smackeroos on the table, but you’re doing a tremendous disservice to your customers and/or clients.

Let me give you an example:

While back, someone emailed me about writing an ad for him.

He was a classy dude who was a pleasure to talk with. And he said he wanted to hire me, didn’t care what my fees were and when could I start?

Hot diggedy dawg!

A new client handed to me on a silver platter!

In my hungry days, I’d have been on this like white on rice.

But now I know better.

Which is why (instead of slobbering all over the phone and popping the Champagne), I asked him questions about his business and operation, first.

And guess what?

Turns out he was NOT looking for a copywriter after all.

What he really wanted was a “wizard” to magically conjure up an entire business with ONLY a single sales letter.

Which, as far as I know, ain’t possible.

Yes, I COULD have snatched his money and wrote his ad anyway.

But what good would that have done?

For one thing, he would have wasted a bunch of cash with nothing to show for it. And for another, I’d have looked like a schmuck when it flopped from his lack of traffic and marketing plan (copywriters often get blamed for failed ads no matter the reason). Plus, by refusing this project, I was able to work on another (more lucrative) project, instead. Which meant, this seemingly “lost” sale actually lead to a much bigger one.

Anyway, here’s the point:

The customer was WRONG.

In fact, most customers are wrong.

That’s why they need YOU to guide them through the sale.

Ben Settle

P.S. For 101 ways to make selling as easy as 1-2-3, check out my upcoming book and CD club at:

They Can Kiss My Ads

I got the “bug” to rap about copywriting today.

Lots of people are frustrated by it.

And yet, it’s actually pretty simple.

In fact, what I want to do is apply the famous “KISS” (i.e. keep it simple stupid) mantra to this subject and see about taking some of the “sting” out of it.

And I’m going to use a recent frustrating experience as an example.

Sound good?

OK then, check this out:

Lately I’ve been spending a LOT of time at the golf driving range. Mostly because I’m heavily involved with a golf info-publishing business and want to get cozy with the market. And also because I’m enjoying it.

But for some reason, I had a really sucky time at it last week.

No matter what I did, I just couldn’t make a solid shot and was getting extremely frustrated.

In fact, I got SO frustrated I made an especially stupid movement swinging the club that sent a streak of pain up my side.

Arrggh!

But that’s when the “light bulb” went on (pain’ll do that).

And I remembered the golf dude I’m learning from saying:

“Golf is a game of angles. The fewer the better!”

In other words, it’s easier to use a swing with fewer angles than a swing with lots of angles. So I drew a deep breath, mentally walked through his (simple) swing and — BOOM! — hit the next dozen balls straight as an arrow.

All just from keeping it SIMPLE instead of keeping it complicated.

And you know what?

Copywriting is the exact same way.

Keep it to as few “angles” as possible, and it’s MUCH easier.

And that’s what I want to do now — strip copywriting down to as few angles as possible with an almost laughably simple “formula” that works like crazy.

And here it is (drum roll…):

  • Headline
  • Lead
  • Story
  • Bullets
  • Close

That’s it?

Yep.

It doesn’t have to be any more complicated than that.

And it’s how I write 99% of my ads these days.

Nothing fancy. No bells and whistles. Nothing complicated. And yet, in most cases they pull like gangbusters.

It just don’t get more simple than that, does it?

Ben Settle

P.S. For 122+ MORE simple copywriting tips (used by some of the world’s highest paid copywriters) sally forth over to:

I see dead people.

Seriously, I really do.

Not in a “Sixth Sense” kinda way (sorry to disappoint).

But whenever I want to bone up on my sales and marketing skills, I usually skip the latest goo-roo launch, and dust off one of my old school marketing books (written by people long dead), instead.

In fact, you want to know something weird?

Something that may even sound (to some) like marketing “blasphemy”?

I once heard a wise man say you can get a better education spending $1k on amazon and studying for 6 months, than you can by spending $100k on all the mega expensive marketing courses and studying for 6 years.

Could that really be true?

I honestly don’t know.

But one thing is for sure:

These old time fellas knew their stuff.

They often sold things under FAR more unpleasant conditions (imagine no merchant accounts or websites) to customers who truly were hurting for cash (with no easy access to credit cards) during times when there wasn’t much marketing education out there (it was all “school of hard knocks”).

Anyway, below is a list of some of these old masters.

Every single one of them is deceased.

Yet, almost everything they taught is 100% applicable today.

And you know what?

Next time you’re looking for a new sales, marketing or copywriting resource, you could do worse than checking one of these authors’ books or teachings out instead…

  • Bruce Barton

  • Ed Mayer (discovered the classic “40-40-20” rule

  • Frank Bettger

  • John Caples

  • Eugene Schwartz

  • Dale Carnegie

  • Robert Collier

  • Victor Schwab

  • Gary Halbert

  • Claude Hopkins

  • David Ogilvy

  • Maxwell Sackheim

There are LOTS more than this, of course.

(I can already hear my fellow marketing geeks pounding their desks for not mentioning their favorite sales genius.)

But this small list alone should keep you busy for a while 😉

Giddy-up.

Ben Settle

P.S. For more “tried and true” sales & marketing tips, check out:

“Spend a night at the Cobweb Hotel,
you’ll find that the service is swell.
Now you needn’t be shy, I won’t harm a fly,
spend a night at the Cobweb Hotel.”

The above is from a 1936 cartoon called “The Cobweb Hotel.”

I doubt if 1 in 10,000 people have heard of it.

But it’s kind of a helpful resource if you’re tempted to buy the latest goo-roo-of-the-week’s “killer” mega-expensive marketing course.

Here’s what I mean:

Back when I worked for “the man” duplicating videos, we had a client that sold these old, vintage cartoons rarely ever seen on TV anymore.

One of these cartoons was “The Cobweb Hotel.”

It was about newly-wed flies who go to stay at a makeshift “hotel” run by a hungry spider.

He was one sharp cookie, too.

This devious spider did everything from disguising his true “form” to putting a sign outside the hotel that said “For Flies Only” (nice target marketing) to giving exceptionally good customer service.

And his “customers” never knew what hit them.

As soon as these flies laid down in their comfy little beds (made of sticky spider webs), they were instantly stuck and at the blood-thirsty spider’s mercy.

It’s a lot like today’s Internet marketing shenanigans.

You know of what I speaketh, yeah?

The people constantly peddling “must have” how-to-make-big-bux-on-the-Internet products by putting on a great show (using all the sexy marketing tricks) and then — WHAM! — whacking peoples’ credit cards in exchange for a high priced box of junk filled with information just slightly different than their LAST product.

My point?

There are LOTS of “Cobweb Hotels” online.

Especially in the “how to make muney online” niches.

Before getting seduced by the latest marketing rock star’s song and dance, make sure you’re not dealing with just another two-bit spider herding flies into his web.

I mean, let’s face it:

Time is short and we’re in some spooky economic times.

And while I don’t have a crystal ball, I suspect the smart marketers will make out like bandits in the coming months, while everyone else suffers the same fate as the Cobweb Hotel flies:

Scared, vulnerable and screaming for help.

Ben Settle

P.S. For 101+ ways to avoid being a trapped little fly, check out:

I’ve been doing a TON of audio lately.

Mostly for my upcoming Crackerjack Selling CD Club as well as doing interviews and teachings for others.

And recently, something strange occurred to me.

I bet a lot of these people I talk to on the phone would be… disturbed (to say the least)… if they knew exactly what I do while yapping away with them.

Heck, they’d probably find it downright FREAKY.

Would you like to know what this “thing” I do is?

Are you sure?

Positive?

Okay then, you asked for it…

Often (99% of the time) when I’m doing some kind of tele-seminar, podcast or other phone interview, I’m holding one of my firearms. (Don’t worry, I usually remember to take the clip out… )

Question is, why do I do this?

Am I some kind of nut who fantasizes about shooting people on the phone?

No, no… nothing like that.

Believe it or not, there’s a very profitable reason for doing this.

Lemme explain:

A while back, some smart neuroscientists discovered a direct connection between your hands and the creative side of your brain.

I won’t even pretend to understand the specifics.

But maybe you have noticed this yourself while doing something with your hands (chores, writing, playing video games, brushing your teeth, shaving, etc) that ideas or solutions to nagging problems just sorta “pop” into your mind.

Happens to me ALL the time.

And that’s why, when I’m doing a tele-seminar or some kind of teaching on the phone, I keep my hands occupied with my trusty firearm.

Or maybe I’ll grab my 7 iron golf club and practice my swing.

Or putt golf balls into a plastic Coca-Cola cup in my office.

And so on, and so forth.

Does this really work?

You’re darn tootin’ it does.

In fact, my last several audio teachings (including two for a very high priced traffic generation course that have gotten rave reviews so far) were done gun in hand.

Anyway, just something to think about.

Especially if you ever get me on the phone 😉

Ben Settle

Yesterday’s “newbie” email really caused a ruckus.

And it also prompted a great question:

“Ben, I am new to my business, and am learning more every day. But I don’t want to come off as a newbie in guru clothing as you called it. Should I not demonstrate my knowledge then? And if so, what should I do?

Mayhaps a bit of explanation is called for.

I’m not saying NOT to demonstrate your brilliance. That’s actually a pretty solid way to build credibility. What I’m saying is, before giving someone advice (especially if they didn’t ask for it), you need all the facts, first.

In other words, you have to ask questions.

LOTS of questions.

The people I mentioned yesterday did not do that.

They just charged in guns blazing with silly (and, in this case, ignorant) assumptions based on their own experiences or what they heard some goo-roo say.

Bad idea.

At least, if you want to make a real impact on someone.

Why?

Because it’s like “A List” freelancer Doug D’Anna said in his Copywriting Grab Bag interview:

“How can I offer a marketing critique for a product or a prospect I am 100% unfamiliar with?”

In other words, you have to be like a doctor:

You ask questions FIRST, then give your “diagnosis.”

That’s why (for example) when I do sales letter critiques, I don’t even look at the customer’s ad until they fill out a multi-page questionnaire about their market and their customers.

Otherwise, how can I possibly give them the right guidance?

Without asking questions first, my advice is worthless.

This is important stuff if you want to position yourself as a “for real” expert about whatever you sell.

It’s foolish to try and be a know-it-all.

Instead, be an “ask-it-all.”

It may not seem sexy, but it’s what separates the pros from the wannabes.

You can learn more about asking questions (and which questions to ask) in the upcoming “Crackerjack Selling Secrets” book:

Ben Settle

BEN SETTLE

Publishes ridiculously high-priced books & newsletters about online marketing, writes twisted horror novels & screenplays, and trades options & invests in companies he thinks are cool – like BerserkerMail, Low Stress Trading, and The Oregon Eagle newspaper.

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WHAT OTHERS ARE SAYING

Even when you’re simply just selling stuff, your emails are, in effect, brilliant content for marketers who want to see how to make sales copy incapable of being ignored by their core market. You are a master of this rare skill, Ben, and I tip my hat in respect.

Gary Bencivenga

(Universally acknowledged as the world’s greatest living copywriter)

www.MarketingBullets.com

I confess that I have only begun watching Ben closely and corresponding with him fairly recently, my mistake. At this point, it is, bluntly, very rare to discover somebody I find intelligent, informed, interesting and inspiring, and that is how I would describe Ben Settle.

Dan S. Kennedy

Author, ’No BS’ book series

Ben is one of the sharpest marketing minds on the planet, and he runs his membership “Email Players” better than just about any other I’ve seen. I highly recommend it.

Perry Marshall

Author of 8 books whose Google book laid the foundations for the $100 billion Pay Per Click industry, whose prestigious 80/20 work has been used by NASA’s Jet Propulsion Labs, and whose historic reinvention of the Pareto Principle is published in Harvard Business Review.

www.PerryMarshall.com

I think Ben is the light heavyweight champion of email copywriting. I ass-lo think we’d make Mayweather money in a unification title bout!

Matt Furey

www.MattFurey.com

Zen Master Of The Internet®

President of The Psycho-Cybernetics Foundation

Just want you to know I get great advice and at least one chuckle… or a slap on the forehead “duh”… every time I read your emails!

Carline Anglade-Cole

AWAI’s Copywriter of the Year Award winner and A-list copywriter who has written for Oprah and continually writes control packages for the world’s most prestigious (and competitive) alternative health direct marketing companies

www.CarlineCole.com

I’ve been reading your stuff for about a month. I love it. You are saying, in very arresting ways, things I’ve been trying to teach marketers and copywriters for 30 years. Keep up the good work!

Mark Ford

aka Michael Masterson

Cofounder of AWAI

www.AwaiOnline.com

The business is so big now. Prob 4x the revenue since when we first met… and had you in! Claim credit, as it did correlate!

Joseph Schriefer

(Copy Chief at Agora Financial)

www.AgoraFinancial.com

I wake up to READ YOUR WORDS. I learn from you and study exactly how you combine words + feelings together. Like no other. YOU go DEEP and HARD.”

Lori Haller

(“A-List” designer who has worked on control sales letters and other projects for Oprah Winfrey, Gary Bencivenga, Clayton Makepeace, Jim Rutz, and more.

www.ShadowOakStudio.com

I love your emails. Your e-mail style is stunningly effective.

Bob Bly

The man McGrawHill calls

America’s top copywriter

and bestselling author of over 75 books

www.Bly.com

Ben might be a freaking genius. Just one insight he shared at the last Oceans 4 mastermind I can guarantee you will end up netting me at least an extra $100k in the next year.

Daegan Smith

www.Maximum-Leverage.com

Ben Settle is a great contemporary source of copywriting wisdom. I’ve been a big admirer of Ben’s writing for a long time, and he’s the only copywriter I’ve ever hired and been satisfied with

Ken McCarthy

One of the “founding fathers”

of Internet marketing

www.KenMcCarthy.com

I start my day with reading from the Holy Bible and Ben Settle’s email, not necessarily in that order.

Richard Armstrong

A List direct mail copywriter

whose clients have included

Rodale, Boardroom, Reader’s Digest,

Men’s Health, Newsweek,

Prevention Health Magazine, the ASCPA

and, even, The Limbaugh Letter.

www.FreeSampleBook.com

Of all the people I follow there’s so much stuff that comes into my inbox from various copywriters and direct marketers and creatives, your stuff is about as good as it gets.

Brian Kurtz

Former Executive VP of Boardroom Inc. Named Marketer of the Year by Target Marketing magazine

www.BrianKurtz.me

The f’in’ hottest email copywriter on the web now.

David Garfinkel

The World’s Greatest Copywriting Coach

www.FastEffectiveCopy.com

Ben Settle is my email marketing mentor.

Tom Woods

Senior fellow of the Mises Institute, New York Times Bestselling Author, Prominent libertarian historian & author, and host of one of the longest running and most popular libertarian podcasts on the planet

www.TomWoods.com

I’ve read your stuff and you have some of the best hooks. You really know how to work the hook and the angles.

Brian Clark

www.CopyBlogger.com

Ben writes some of the most compelling subject lines I’ve ever seen, and implements a very unique style in his blog. Honestly, I can’t help but look when I get an email, or see a new post from him in my Google Reader.

Dr. Glenn Livingston

www.GlennLivingston.com

There are very, very few copywriters whose copy I not only read but save so I can study it… and Ben is on that short list. In fact, he’s so good… he kinda pisses me off. But don’t tell him I said that. 😉

Ray Edwards

Direct Response Copywriter

www.RayEdwards.com

You’re damn brilliant, dude…I really DO admire your work, my friend!

Brian Keith Voiles

A-list copywriter who has written winning ads for prestigious clients such as Jay Abraham, Ted Nicholas, Dr. Stephen R. Covey, Robert Allen, and Gary Halbert.

www.AdvertisingMagicCopywriting.com

We finally got to meet in person and you delivered a killer talk. Your emails are one of the very few I read and study. And your laid back style.. is just perfect!

Ryan Lee

Best-selling Author

“Entrepreneur” Magazine columnist

www.RyanLee.com

There’s been a recent flood of copy writing “gurus” lately and I only trust ONE! And that’s @BenSettle

Bryan Sharpe

AKA Hotep Jesus

www.BooksByBryan.com

www.HotepNation.com

I’m so busy but there’s some guys like Ben Settle w/incredible daily emails that I always read.

Russell Brunson

World class Internet marketer, author, and speaker

www.RussellBrunson.com

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