I recently finished reading a book called:
“Make Something Wonderful: Steve Jobs in his own words”
Dan Kennedy recommended it in his newsletter last month. And I found it to be quite a fascinating book that is a bunch of Steve Jobs internal memos & emails, interviews, talks, etc. I found it especially interesting, though, that the main reason they created the iPhone was purely what I describe in my elBenbo Press book as:
“Sociological Marketing”
This is a term I invented some years ago to describe the way I built my own newsletter & book publishing company… that was heavily influenced by guys like Steve Jobs, Walt Disney, etc. It’s the opposite, in some ways, of what most direct response marketers do (what I call “Psychological Marketing”) in as much as Sociological Marketing’s not first about metrics, numbers, stats, tests, tracking or any of that.
If anything it is the exact, polar opposite.
In my case:
I couldn’t care less about any metrics, spreadsheets, stats, etc.
They do not dictate anything I do except under very rare circumstances — and even then it’s all done within the Sociological framework I do business inside of. This has always gotten me a bunch of flack from the internet marketing fluffer community who spend all their time prancing around Facebook and social media trying to sound cool and savvy with their statistically irrelevant tests or parasitizing off their clients’ tests & successes, or posting an endless string of selfies with goo-roos to create social proof because they haven’t really built anything on their own.
But I have never particularly cared what they think anyway.
So it is all good…
Back to Jobs:
The iPhone was purely Sociological Marketing.
In other words, zero formal market research.
No looking at any financial spreadsheets.
And avoiding data analysis, testing for demand, etc.
Instead, it was all created out of pure…
Frustration.
Specifically, Jobs said:
“It was driven by the fact that we all hated our phones. We talked to all of our friends and all the people we knew, and they all hated their phones. And we thought, ‘This is a really important device, and everybody hates it. They don’t know how to use even 10 percent of the features that are on these phones!’ . . . You know, almost every phone let’s you set up a conference call. Nobody knows it! They’ll never figure it out! It’s on page 93 of the manual they didn’t read, and it’s seven, eight cryptic keys! And you can do it, and nobody ever does it – because they don’t know it’s there. And that’s true of feature after feature after feature.”
What was most ironic about this is:
It’s what was basically the first conversation my biz partner Troy Broussard and I had at the Napa, California wine bar described in detail on the BerserkerMail sales page about email, that got us talking about what would eventually, two years later, become the BerserkerMail platform.
Neither of us ran any polls or surveys to our lists.
Nor did we do any kind of market analysis.
We both had been in the email game a long time, were frustrated with the options available, and figured we would create our own platform created by email marketers for email marketers… who actually use email every single day in our own businesses, selling our own offers, to our own lists.
So anyway, helluva book about Steve Jobs.
It ain’t cheap or easy to find, though.
I nabbed mine for almost $400 a few weeks ago. And today I see it selling on Amazon for as high as $650. Some people reading this email will think that’s reprehensible and crazy. People voting for Kamala probably even think it should be considered illegal price gouging. And should she seize the cherry blossom throne it probably will be since she’s a communist. But then again, if you’ve been on my list for any length of time, you’ll know my opinion on high priced books, and how low my opinion is – i.e., I think they are idiots – of anyone in “business” who judges info products by volume, weight, and format over the information inside.
Something to keep in mind.
Especially if you are ever interested in subscribing to the paid Email Players newsletter.
More info on that here:
www.EmailPlayers.com
Ben Settle